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What is an auto-attendant?

What is an auto-attendant?

Nov 15, 2021

Auto-Attendant (or automated attendant) is a term commonly used in telephony to describe a voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist. 

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The Snom C520 conferencing solution with auto-provisioning

The Snom C520 conferencing solution with auto-provisioning

Nov 8, 2021

Thanks to advanced DECT and Bluetooth technology, the C520 is the perfect device for team conferencing and offers three cutting-edge microphones. The first of these is built into the high-performance full-duplex speaker in the main base station with two further wireless DECT microphones that can be freely placed or carried in the room as required.

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Snom phonelink for Innovaphone

Snom phonelink for Innovaphone

Nov 5, 2021

The Snom Desk- and Dectphones are mainly sold to our 3CX or Asterisk partners.Recently Snom made it possible to easily provision Snom on Innovaphone PBX.

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We couldn’t build a wall around you to block out background noise, so we did the next best thing

We couldn’t build a wall around you to block out background noise, so we did the next best thing

Oct 11, 2021

We couldn’t build a wall around you to block out background noise, so we did the next best thing: created a “focus zone” with the new Voyager Focus 2 headset.All you hear is your call with three levels of hybrid active noise canceling (ANC).All they hear is you with our pro-grade microphones using Poly Acoustic Fence technology.And while you’re thinking about your call, it’s thinking for you, alerting you so you never again have to say, “Oops, I forgot I’m on mute.” Heck, just put on the headset and it automatically answers the call for you.It’s all the Poly next-level engineering you expect with the wear-it-all-day comfort you need.Three levels of Advanced Digital Hybrid Active Noise Canceling (ANC).Advanced multiple microphone noise canceling with Acoustic Fence technology in a discreet boom.Stereo sound for calls and media/music.Dynamic Mute Alert senses and tells you when talking while muted

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Let’s Encrypt – DST Root CA X3 Expiration Hotfix

Let’s Encrypt – DST Root CA X3 Expiration Hotfix

Oct 6, 2021

Let’s Encrypt – DST Root CA X3 Expiration HotfixA hotfix is now available for customers who have been affected by an expired root cross-signing certificate by Let’s Encrypt – one of the most popular SSL/TLS certificate issuers globallyWho should take actionIf you are “Hosted by 3CX”, you have already been taken care of.If you don’t use IP Phones or are not facing any of the above limitations, you may stop here. (Within the next 90 days your system will automatically update the certificates with the new certificate chain.)If you are operating on custom domains, you will have to validate any impact and find a solution that works for your setup.If you or your customers are currently facing any of the limitations mentioned above, install the hotfix below. The below solution only applies to 3CX provided FQDNs and certificates.

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The Yealink flagship smart video phone VP59 is designed for executives and teleworkers

The Yealink flagship smart video phone VP59 is designed for executives and teleworkers

Oct 4, 2021

The Yealink flagship smart video phone VP59 is designed for executives and teleworkers that strikes the perfect balance between simplicity and sophistication, enabling high quality communications for business executives and professionals alike. Based on Android 7.1 operating system, the VP59 features an eight-inch LCD touch screen that gives you a smartphone-like user experience

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