How to transfer a call

Dec 31, 2021

Make a call with 3CX
From the phone: Dial the number > hit “Send” or “Enter” button.
From the Web Client: Select the deskphone via the dialer.

Transfer a call: Blind transfer
Fanvil: “Xfer” > dial number > “Xfer”.
Yealink: “Transfer” > dial number > “B Transfer”.
Snom: “Transfer” > dial number > “√”.

Transfer a call: Attended Transfer
Fanvil: “Xfer” > dial number > “Dial” > announce caller > “Xfer”.
Yealink: “Transfer” > dial number > “Call” > announce caller > “Transfer”.
Snom: “Transfer” > dial number > “Attended” > announce caller > “Transfer”.